RMS Titanic VR - Privacy Policy

Mobile Services Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our RMS Titanic Model virtual reality application (the "App") on the Meta Quest platform.

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information Collected Automatically

When you use the App, we may automatically collect certain information, including:

• Device Information: Hardware model, operating system version, unique device identifiers, and Meta Quest headset information
• Usage Data: Information about how you interact with the App, including navigation patterns, time spent in different areas, and features accessed
• Performance Data: Technical data such as crash reports, frame rates, and performance metrics to improve App stability
• Meta Platform Data: Information provided by Meta's platform services, such as user ID and account information necessary for App functionality

1.2 Information You Provide

We do not require you to create an account or provide personal information to use the App. However, if you contact us for support or feedback, we may collect:

• Your name and email address
• Any information you choose to provide in your communications with us

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App's functionality and user experience
• Analyze usage patterns to enhance features and navigation
• Diagnose and fix technical issues and bugs
• Monitor and analyze trends, usage, and activities in connection with the App
• Respond to your comments, questions, and customer service requests
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Meta Platform: The App operates on Meta's platform and is subject to Meta's terms and privacy policies. Meta may collect certain information as described in their privacy policy
• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred

4. Data Retention

We retain collected information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

7. Third-Party Services

The App is distributed through Meta's platform and uses Meta's services. Your use of the App is also subject to Meta's Privacy Policy and Terms of Service. We encourage you to review Meta's privacy practices at meta.com/legal/quest/privacy-policy.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to the transfer of your information to such countries.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Data Portability: Request transfer of your information to another service

To exercise these rights, please contact us using the information provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.